Telehealth Consent
Important Note
This consent form is typically completed electronically during your patient intake process in our secure EMR system. This page is provided for reference and transparency about our telehealth practices.
Informed Consent for Telehealth Services
By scheduling and participating in telehealth consultations with Cadence Health LLC, you acknowledge and consent to the following:
Definition of Telehealth
Telehealth involves the use of electronic communications to enable healthcare providers to provide medical services to patients at different locations. This may include:
- Live video conferencing
- Store-and-forward imaging and data transmission
- Remote patient monitoring
- Secure messaging within our patient portal
Benefits of Telehealth
- Convenience: Access to care from your home or preferred location
- Reduced Travel: No need to travel to a physical clinic
- Continuity: Easier follow-up appointments and ongoing care
- Safety: Reduced exposure to contagious illnesses
- Access: Healthcare access regardless of geographic location
Limitations of Telehealth
I understand that telehealth has certain limitations:
- Physical examination is limited to what can be observed through video
- Certain diagnostic procedures cannot be performed remotely
- Technology failures may interrupt or prevent consultation
- Emergency situations cannot be adequately addressed via telehealth
Technology Requirements and Responsibilities
Patient Responsibilities
- Ensure reliable internet connection and appropriate device
- Test technology in advance of appointments
- Provide a private, well-lit location for consultations
- Have your photo ID available for identity verification
- Inform us immediately of any technical problems
Provider Responsibilities
- Use secure, HIPAA-compliant telehealth platforms
- Verify patient identity before each consultation
- Maintain professional standards equivalent to in-person care
- Document all telehealth encounters appropriately
Privacy and Security
We use secure, encrypted telehealth platforms to protect your privacy. However, you acknowledge:
- No technology is 100% secure
- You are responsible for maintaining privacy on your end (private location, secure device)
- Others may be present during your consultation only with your explicit permission
- Consultations may be recorded for quality assurance with your consent
Emergency Situations
Critical Understanding
Telehealth is NOT appropriate for emergency situations. If you experience a medical emergency:
- Call 911 immediately
- Go to the nearest emergency room
- Contact your local emergency services
Do NOT rely on telehealth for urgent or life-threatening situations.
Prescribing Limitations
Regarding prescription medications:
- Prescriptions are based on telehealth evaluation and your medical history
- Certain controlled substances may require in-person evaluation
- You may be required to visit a laboratory or local clinic for tests
- We reserve the right to require in-person evaluation when medically necessary
Quality of Care
We strive to provide the same quality of care via telehealth as in traditional face-to-face consultations. However, I understand:
- The provider may determine that in-person evaluation is necessary
- Telehealth consultation may not be sufficient for comprehensive diagnosis
- Additional testing or specialist referral may be recommended
Scheduling and Cancellation
- Appointments are scheduled through our secure patient portal or by phone
- You will receive appointment confirmations and reminders
- Please test your technology 15 minutes before your appointment
- Cancellations should be made at least 24 hours in advance
Payment and Insurance
- Telehealth visits are billed the same as in-person consultations
- Payment is due at the time of service
- You are responsible for verifying insurance coverage for telehealth services
- Some insurance plans may not cover telehealth consultations
State Licensing and Jurisdiction
Important legal considerations:
- Our physicians are licensed in Minnesota and provide telehealth services exclusively to Minnesota residents
- You must be physically located in Minnesota during consultation
- Interstate practice of medicine is regulated by state medical boards
- Services are subject to Minnesota state laws and regulations
Your Rights
As a telehealth patient, you have the right to:
- Receive the same professional standards of care as in-person visits
- Privacy and confidentiality of your medical information
- Access your medical records according to applicable laws
- Informed consent before any treatment
- Discontinue telehealth services at any time
Consent to Treatment
By using our telehealth services, you:
- Consent to receive medical care via telehealth technology
- Understand the benefits and limitations outlined above
- Acknowledge that results cannot be guaranteed
- Accept responsibility for your role in the telehealth process
- Agree to follow treatment recommendations and ask questions when unclear
Questions or Concerns
If you have questions about telehealth services or this consent form:
Cadence Health LLC
Email: support@cadencehealth.com
Phone: [Contact Phone]
Mail: [Address], Minnesota [ZIP]
Electronic Consent Process
During your patient registration, you will be asked to electronically sign this consent form, confirming:
- You have read and understand this information
- Your questions about telehealth have been answered
- You voluntarily consent to telehealth services
- You understand you may withdraw this consent at any time